#FTFY - The Budget Fashion Store
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Refund Policy

Returns
Our policy lasts 3 days. If 3 days have gone by since your receiving the goods, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned, like undergarments and similar products.

Additional non-returnable items:
Gift cards
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)

If the customer needs to return the product, necessary process has to be followed and the same cannot be refused to the courier company.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a reimbursement code with value equivalent to refund amount amount will be sent to you within 24 hours of receiving the products by us. Please note that COD charges and 50% of shipping cost will not be refunded. You will get basic selling price of the goods removing COD charges(if any) and 50% of shipping cost from it.

In case of quality issues, we will bear the entire cost of shipping as well as COD charges and the refund amount will be same as amount paid by you. For quality related issue, intimation has to be done within 24hours from the time of receiving package.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, kindly drop in a mail at sales@ftfy.bargains along with your order number and name.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
No exchanges are possible.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. Rest all return and refund conditions remain the same.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 18 B, Pocket J and K, Delhi - 110095, India.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


If you are shipping an item over Rs. 500, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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